Due to the customization of our Mystery Club products, we typically do not offer exchanges or returns. However, we will consider returns and/or exchanges on a case-by-case basis.

In the rare event that one of your items comes damaged, please contact us and we'll be happy to resolve your request. Validity of a damaged item will be at the discretion of customer service team. Please submit a photo of the damaged item with your submission to expedite resolution. Damage to product packaging does not qualify for a replacement. Issues must be reported to us within 14 days of receiving your shipment. Please allow up to 7 business days for your replacement to ship once confirmed by our customer service team.