Mystery Club
When will I get my product?
After you have received your order confirmation, it can take up to 7 business days to be processed before it is shipped.
How much is Mystery Club shipping?
Standard shipping options apply, click here to see shipping options.
What if I need it by a specific day?
Unfortunately, we are not able to accommodate early shipments.
Do you offer international shipping?
Yes, we do offer international shipping, click here to see shipping options.
How do I sign up?
Email us to [email protected] to provide additional information.
Can I modify my subscription once I've subscribed?
Unfortunately Mystery Club subscriptions cannot be modified. If a change needs to be made the subscription will need to be canceled and a new one created. If you need help with your Mystery Club subscription please contact [email protected]
Mystery Club Types
Space Opera Magical Places Super Heroes
When will I be billed?
Billing occurs monthly as each new Mystery Club order is placed. You will receive an order confirmation email as you normally would with any other type of order.
How can I cancel my subscription?
You can cancel your subscription by logging into your account or you can contact our customer service team. Please bear in mind that this can only be done if the order has not yet been processed.
Do you offer Mystery Club for children?
Unfortunately at this time we do not offer youth sizing.
How often will I receive my Mystery Club product/s?
If you have purchased a monthly subscription, you can expect to receive your item(s) every month.
Can I do a one-time purchase?
Yes, but you will need to contact us or cancel your subscription immediately after the first order has been processed. Otherwise, your subscription will be processed monthly until cancelled.
Special requests and ideas
Because of the way our subscription process works, we cannot accept any special requests for specific characters or items. However, we are always looking for ideas on how to make our subscriptions better and would love to hear from you! If you have a
How do I change my address?
You may edit your address information by logging in to your account or by reaching out to our customer service team. Keep in mind this type of change can only be made before an item has been processed and shipped.
Discount codes
Discounts cannot be applied to subscriptions.
Returns and Exchanges
Due to the customization of our Mystery Club products, we typically do not offer exchanges or returns. However, we will consider returns and/or exchanges on a case-by-case basis. In the rare event that one of your items comes damaged, please contact